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Our Policies


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We'll explain our current business and ordering policies on this page.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

United Parcel Service
United States Post Office
Federal Express

This section may include the cost of each form of delivery as we update our site.


Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. We offer a 30-day Money back guarantee on our items. 
We may, however, ask you to fill out a short form telling us why you are returning the item.  This helps TZ Exclusives to further enhance our Customer Service Department and also helps us to improve our product lines.

Send us an e-mail at:

TZ Exclusives * PO  Box  772 * Kerhonkson * US * 12446
Fax: (413) 556-4210